Effective Date: 01/15/2025
Last Updated: 03/18/2026

Premiere Builders & Remodeling (“Premiere Builders,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit https://premiere-builders.net/, contact us, request an estimate, engage our services, or otherwise interact with us online or offline.

This Privacy Policy applies to information collected through our website, landing pages, forms, advertisements, email, SMS/text communications, phone calls, and other interactions that reference this Privacy Policy.

1. Who We Are

Premiere Builders & Remodeling
5103 Memorial Hwy
Tampa, FL 33634
Email: info@premiere-builders.net

If you have questions about this Privacy Policy or our privacy practices, you may contact us at the address or email above.

2. Information We Collect

We may collect the following categories of information:

A. Contact and identity information

Name
Email address
Phone number
Mailing address
Property address
Preferred method of contact

B. Project and inquiry information

Type of remodeling project
Photos, measurements, budgets, preferences, schedules, and related information you submit
Notes from calls, consultations, estimates, or project discussions

C. Commercial information

Records of requested services, estimates, contracts, invoices, and project history

D. Communications information

Contents of messages you send us by form, email, SMS/text, chat, or phone
Records of your opt-in, opt-out, consent, and communication preferences

E. Device and online activity information

IP address
Browser type
Device identifiers
Operating system
Referring URLs
Pages viewed
Date/time stamps
Clickstream and interaction data

F. Advertising and analytics information

Information collected through cookies, pixels, tags, and similar technologies used for analytics, ad measurement, and retargeting

G. Audio or call information

If permitted by law and with any required notice, we may maintain records or notes relating to calls with our team

We do not intentionally collect sensitive personal information unless it is necessary for a specific business purpose and provided voluntarily by you.

3. Sources of Information

We collect information:

Directly from you when you submit a form, call, text, email, schedule an estimate, or otherwise contact us
Automatically from your browser or device when you use our website
From advertising and analytics providers
From lead forms and ad platforms, including Google, Microsoft, and Meta
From service providers who help us operate our website, communications, CRM, analytics, and advertising

4. How We Use Information

We may use personal information for the following business and commercial purposes:

To respond to inquiries and provide estimates, consultations, and remodeling services
To communicate with you about appointments, projects, service updates, and customer support
To send administrative messages, transactional emails, and service-related texts
To send marketing and promotional communications by email and SMS/text where permitted by law
To personalize advertising and perform retargeting campaigns
To measure ad performance, website traffic, and campaign effectiveness
To improve our website, services, user experience, and marketing
To maintain records, document customer interactions, and manage our business
To detect, prevent, or address fraud, abuse, security incidents, and legal claims
To comply with applicable legal, regulatory, contractual, and insurance requirements
To establish, exercise, or defend legal rights

5. Cookies, Tracking Technologies, and CookieYes

Our website uses cookies, pixels, tags, scripts, and similar technologies to remember preferences, understand website usage, improve performance, and support analytics and advertising.

We use CookieYes to help present cookie choices and manage consent preferences. Depending on your location and browser settings, CookieYes may allow you to accept, reject, or customize non-essential cookies.

These technologies may include:

Strictly necessary cookies required for the site to function
Performance and analytics cookies
Functional cookies
Advertising, targeting, and retargeting cookies

Our site may use tracking technologies from or associated with:

Google
Microsoft
Meta
Other analytics, CRM, communication, or advertising vendors we engage from time to time

You can manage cookie preferences through our cookie banner, browser settings, or device controls. Blocking certain cookies may affect site functionality.

6. Interest-Based Advertising and Retargeting

We use advertising and remarketing tools offered by platforms such as Google Ads, Microsoft Advertising, and Meta to:

Measure the performance of our ads
Understand which ads or pages lead to inquiries
Show ads to people who have visited our website or interacted with our content
Build audiences for future advertising campaigns

These partners may collect or receive identifiers, device information, browser data, and online activity information through cookies, pixels, or similar technologies.

We do not sell personal information for money. However, when we use third-party advertising cookies, pixels, audience tools, or similar technologies for targeted advertising or retargeting, certain privacy laws may characterize that activity as a “sale,” “sharing,” or “targeted advertising,” even when no money is exchanged.

If you would like to limit targeted advertising, you may:

Adjust your cookie settings through our banner or preference center
Use browser privacy controls where available
Use opt-out tools offered by Google, Microsoft, Meta, or industry ad-choice programs

7. Email Communications

If you provide your email address, we may send you:

Responses to your inquiries
Appointment confirmations and service-related communications
Project updates
Promotional and marketing emails, where permitted by law

You may opt out of marketing emails at any time by:

Clicking the unsubscribe link in the email, or
Contacting us at info@premiere-builders.net

Even if you opt out of marketing emails, we may still send transactional or service-related messages as permitted by law. Commercial email messages are intended to include opt-out instructions and a valid postal address, consistent with applicable law.

8. SMS/Text Messaging

If you provide your mobile number and consent where required, we may send you text messages about:

Appointment scheduling and reminders
Estimate follow-up
Project or service updates
Promotions, offers, and remarketing communications

By opting in to receive SMS/text messages from us, you acknowledge that:

Message frequency may vary
Message and data rates may apply
Consent is not a condition of purchase
You may opt out at any time by replying STOP
You may request help by replying HELP or contacting us directly

We honor opt-out and revocation requests in accordance with applicable law. FCC rules recognize that consumers may revoke consent in any reasonable manner that clearly expresses a desire not to receive further calls or texts.

SMS & Mobile Information Privacy

By providing your phone number and opting in to receive SMS communications from Premiere Builders, you consent to receive text messages related to appointments, project updates, and customer service communications. Message frequency may vary. Message and data rates may apply.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or share your personal information, including your phone number, with third parties for their marketing purposes.

9. How We Disclose Information

We may disclose personal information to the following categories of recipients:

Website hosting and IT providers
CRM, lead management, and customer communication providers
Email and SMS platform providers
Analytics providers
Advertising partners and ad measurement vendors
Payment processors, financing partners, insurers, or professional advisors, where relevant
Government agencies, regulators, courts, law enforcement, or other parties when required by law or necessary to protect rights and safety
Successors, buyers, or counterparties in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction

We may also disclose information at your direction or with your consent.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Responding to inquiries
Providing services
Maintaining business and legal records
Complying with tax, insurance, accounting, and legal obligations
Enforcing agreements and resolving disputes

Retention periods vary depending on the nature of the information and the reason it was collected.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or storage system is guaranteed to be completely secure, and we cannot guarantee absolute security.

12. Your Privacy Choices and Rights

Depending on where you live, you may have rights under applicable law to request that we:

Confirm whether we process your personal information
Provide access to certain personal information
Correct inaccurate personal information
Delete certain personal information
Limit or object to certain processing
Opt out of targeted advertising or certain data disclosures
Withdraw consent where processing is based on consent

To make a privacy request, contact us at info@premiere-builders.net or by mail at:

Premiere Builders & Remodeling
Attn: Privacy Requests
5103 Memorial Hwy
Tampa, FL 33634

We may need to verify your identity before completing a request. We may deny or limit requests where permitted by law, including where we must retain information for legal, contractual, warranty, recordkeeping, fraud prevention, safety, or other legitimate business purposes.

13. Do Not Track and Similar Signals

Some browsers offer “Do Not Track” settings. Because there is no universally accepted standard for responding to these signals, our website may not respond to them in all circumstances. Where required by applicable law, we may honor legally recognized opt-out preference signals for targeted advertising or similar processing.

14. Children’s Privacy

Our website and services are intended for adults and homeowners, not children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to address the issue.

15. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, financing providers, maps, or social media pages. We are not responsible for the privacy, security, or content practices of those third parties. Their practices are governed by their own privacy policies and terms.

16. Interstate and International Visitors

Our business is based in the United States. If you access our website from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States and other jurisdictions where our service providers operate.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Your continued use of our website or services after an update becomes effective constitutes acceptance of the updated Privacy Policy, to the extent permitted by law.

18. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact us at:

Premiere Builders & Remodeling
5103 Memorial Hwy
Tampa, FL 33634
info@premiere-builders.net

Privacy Policy